Transport packaging for special baggage and sports equipment
The carriage of special baggage and sports equipment is possible only in suitable transport packaging or transport containers. Each item of sports equipment must be packed and checked separately, i.e. separate from the normal baggage you check. Failure to comply with this will result in your entire baggage being charged at current excess baggage rates which could possibly exceed the flat-rate charge for special equipment and sports equipment. The staff members at the check-in counter reserve the right to carry out random checks on special baggage and sports equipment and, if necessary, to refuse carriage in the event of non-compliance with the relevant regulations. Please note that sports equipment may contain no articles other than those required specifically for carrying out the sports activity concerned – this applies above all to clothing. For the carriage of canoes and kayaks, we will require a recourse disclaimer. Kindly note that special baggage and sports equipment must be registered. Registration thereof is only possible up to eight hours prior to departure.
No registration of special baggage is required in respect of strollers, buggies, child travel beds and child car seats if the items concerned are not to be used on board. Moreover, sunshades and excess baggage in suitcases up to 20 kg over the free baggage allowance do not have to be registered. Due to the extended period of time needed for checking in special baggage and sports equipment, you are kindly asked to report to the check-in counter no later than 120 minutes (in the case of USA / Canada flights 180 minutes) prior to the scheduled departure time. The charges for the carriage of special baggage and sports equipment as well as for excess baggage are payable when registering by credit card or via direct debit, but no later than at the time you check in. Subsequent payment is not possible.
In the event that feeder flights to and/or from departure and/or destination airports are used, the terms of the airline company executing the first flight segment apply for the entire route. You are urgently advised to contact the airline company concerned in advance for any information you may require.